Terms and Conditions of AfroFoodOnline
1. Overview
These Terms govern your use of our website and purchase of products. By using our site, you agree to these terms.
2. Products
We sell food items including:
• Ground egusi
• Ground ogbono
• Dried catfish
All products are subject to availability.
3. Orders
• Orders are confirmed once payment is received
• We reserve the right to cancel orders if necessary (e.g. stock issues)
• You must provide accurate delivery information
4. Pricing
• All prices are in GBP (£)
• Prices may change without notice
• Delivery fees are calculated at checkout
5. Delivery
• We aim to dispatch orders promptly
• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by couriers
6. Returns & Refunds
Please refer to our Return & Refund Policy.
Due to food safety regulations:
• Opened or used items cannot be returned
• Refunds are only issued for damaged, defective, or incorrect items.
7. Cancellations
• Orders can be cancelled before dispatch
• Once shipped, orders cannot be cancelled.
8. Liability
We are not liable for:
• Indirect or consequential losses
• Delays outside our control
Nothing in these terms excludes your rights under the Consumer Rights Act 2015.
9. Product Use & Storage
Customers are responsible for:
• Proper storage of food items
• Following provided storage instructions
We are not responsible for issues arising from improper storage.
10. Intellectual Property
All content on this website (text, images, branding) belongs to Afro Food Online UK and may not be used without permission.
11. Changes to Terms
We may update these terms at any time. Changes will be posted on this page.
12. Governing Law
These Terms are governed by the laws of England and Wales.
13. Contact
Email: info@afrofoodonline.co.uk
Afro Food Online UK, London, United Kingdom
