1. Introduction
AfroFood Online UK (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy in line with the UK General Data Protection Regulation and the Data Protection Act 2018.

This policy explains how we collect, use, and protect your information when you use our website.

2. Information We Collect

We may collect:

🔹 Personal Information

• Name

• Email address

• Phone number

• Billing and delivery address

🔹 Payment Information

• Payments are processed securely via third-party providers (we do not store card details)

🔹 Technical Data

• IP address

• Browser type

• Website usage data (via cookies).

3. How We Use Your Data

We use your data to:

• Process and deliver your orders

• Communicate about your orders

• Improve our website and services

• Send marketing emails (only if you opt in).

4. Legal Basis for Processing

We process your data based on:

• Contract – to fulfil your orders

• Legal obligation – for accounting and compliance

• Legitimate interest – to improve services

• Consent – for marketing communications.

5. Sharing Your Data

We may share your data with:

• Delivery/courier services

• Payment processors

• IT and website providers

We do not sell your personal data.

6. Data Retention

We keep your data only as long as necessary:

• Order records: up to 6 years (for legal/tax purposes)

• Marketing data: until you unsubscribe.

7. Your Rights

Under UK law, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Object to processing

• Withdraw consent

You also have the right to complain to the Information Commissioner’s Office if you believe your data is being misused.

8. Cookies

We use cookies to:

• Improve website functionality

• Analyse traffic

• Personalise your experience

You can manage cookies via your browser settings.

9. Data Security

We take appropriate measures to protect your data, including:

• Secure servers

• Encrypted transactions

• Restricted access.

10. Contact Us

📧 Email: info@afrofoodonline.co.uk

📍 Afro Food Online UK, London, United Kingdom